Your questions, answered.

No. You can contact us directly and book an appointment yourself. There's no need for a GP referral, and no lengthy waiting list to join.

Yes. Because of the nature of what we do, and to protect every client's confidentiality, all sessions are by appointment. You can book by emailing hello@claritywellbeingclinic.co.uk. We answer new enquiries Monday to Friday, usually within 48 to 72 business hours.

We're at 120A Weddington Road, Nuneaton, CV10 0AL, easily reached by bus and train from Hinckley, Coventry, Birmingham, Leicester and the surrounding areas. Look for Heating & Plumbing Solutions, the Citroen Garage and Cutting Rooms on Weddington Road. The clinic is on the first floor, above Heating & Plumbing Solutions.

Confidentiality is at the heart of what we do. Everything you discuss stays between you and your therapist, with a few legal exceptions every registered therapist must observe: risk of suicide or serious harm to others, child protection concerns, and matters such as terrorism or money laundering. Your therapist will explain these clearly at the start of your work together.

No. You self-refer into our services, so there's no need to involve your GP, and we won't contact anyone on your behalf. You're free to share as much or as little as you wish with whomever you choose.

Our therapists set their own fees, so prices vary depending on who you see, their experience, and the type of session. A higher fee doesn't always mean a better outcome, and a lower one doesn't mean less effective support. What matters most is finding the right person for you, and we'll happily talk you through the options. Get in touch by email and we'll help you find a good match.

You're free to choose your own therapist, and we're happy to help you decide. Each of our profiles sets out their approach and areas of focus, so you can find someone who feels right for you. If you'd rather we matched you, just tell us a little about what's bringing you to therapy and we'll suggest someone well suited.

People from all walks of life come to therapy, and you don't need to be in crisis to benefit. You might want to make sense of something, break an old pattern, navigate a difficult event, or simply understand yourself better. Therapy offers a space to work things through with a qualified, impartial professional. We see individuals, couples, children, adults and families.

It depends on what's brought you here. We offer a wide range of approaches including Cognitive Behavioural Therapy (CBT), Solution Focused Therapy, Person-Centred Therapy, EMDR, Neuro-Linguistic Programming and more. During your first consultation we'll make some suggestions, and together you and your therapist will decide the best approach for you.

Sessions vary with your needs and the type of therapy you've chosen. Usually it's a protected space to talk through whatever you wish: thoughts, feelings, events, hopes and difficult decisions. Some prefer to explore the past and the future openly; others want a more practical, structured approach to a specific issue. Either way, it's a safe place to work things through and move forward.

We don't keep lengthy waiting lists. Once we have matched you with a suitable therapist, they will usually be in touch the same day, and within 24 to 48 hours at the latest, to arrange your first session.

Most definitely. We offer evening and weekend appointments, seven days a week, to fit around your life rather than the other way around.

Simply get in touch with a few key details about your situation. We'll match you with a suitable therapist who'll then contact you directly to arrange your appointment. Email hello@claritywellbeingclinic.co.uk and we'll take it from there.

Please contact your therapist directly, using the details they gave you at your initial consultation. The clinic inbox is not able to cancel or rearrange appointments on your behalf, so please go straight to your therapist. Please give at least 48 hours' notice, or the full session fee may apply.

It varies with your needs. Some people come for a short period; others stay for a year or more. Your therapist will discuss this at your first session. Often we begin with an initial block of weekly sessions, commonly six to twelve weeks, and review your progress together from there.

Most clients pay for their own sessions, unless you have private health insurance, employer-funded healthcare, or funding from another organisation. Depending on your therapist, payment can usually be made by cash, card, bank transfer or PayPal, either in advance or at the end of the session. Your therapist will explain their arrangements before you book.

Some of our therapists are registered with private health insurance providers, including Bupa, AXA, Aviva, Vitality and others. Not every therapist works with every insurer, and arrangements vary, so the best thing to do is email care@claritywellbeingclinic.co.uk with the name of your insurer and we'll let you know who can see you on that policy.

Yes. All of our associate therapists are fully qualified and meet current professional standards, and each is a registered member of a recognised professional body.

Your therapist will let you know beforehand which suite they're using. When you arrive, press the relevant call bell and they'll come to meet you. Please try not to arrive earlier than your appointment time unless your therapist has asked you to.

Yes, that's no problem. There's a waiting area where they can sit. Please note that children and young people can't be left unaccompanied at any time.

We're sorry to say the clinic is on the first floor and there's no lift, so the building isn't currently wheelchair accessible. If access is a concern, please email us at hello@claritywellbeingclinic.co.uk and we'll do our best to help.